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Resource Room Supervisor

Please note: This employer does NOT allow international applicants

Summary Information:
Employer: Pacific Community Resources
Position Type: Administrative/Support
Categories: Supervisor
School / Org: Pacific Community Resources Society
Location: VANCOUVER, British Columbia
FTE: 1.0
No. of Positions: 1
Posting Date: Friday, 13 July 2018
Closing Date: Tuesday, 31 July 2018

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Broadway Youth Room Centre (Job # 8210 – 1003)
Regular Full Time (35 hours) (Grid 17)

PCRS is a long-standing, award-winning not-for-profit that serves the most vulnerable people in B.C. Our vision is to see everyone thriving in strong, healthy communities, and our mission is to inspire healthy and inclusive communities through leadership and collaboration. We value advocacy, diversity and inclusion, empowerment, service excellence, stewardship, and well-being. In fact, we care about well-being so much that we were the recipient of the 2016 Surrey Board of Trade’s Surrey Child & Family Friendly Workplace Award. This means we have been recognized for placing high value on work-life balance, laughter and joy in the workplace, exercise and self-care. Also, our Employee Family Assistance Program has a full preventative health program including nutrition awareness, stress reduction, and tools to assist our staff with maintaining work-life balance. We take care of our people who take care of the people we serve.

Position Summary:
The regular full time BYRC Resource Room Supervisor is responsible for creating the tone and culture of a welcoming, safe, inclusive and vibrant space for youth to access supports and services they need to achieve their goals. This person is a natural network-builder who sees potential in youth, community and partnerships building. They are a skilled case manager who excels at building community, being the “glue” of the centre and supporting youth to achieve their goals.
The resource room supervisor supervises the Resource Room drop in program including planning and implementation of activities. They have a solid understanding of youth engagement, psycho-social development and community development. They also are the direct supervisor of the youth engagement programs including the Youth Volunteer Supervisor, Vietnamese Youth Development program and the AYA Life Skills worker. The drop-in space provides both brief one-on-one support as well as some longer term case management. This position is responsible for providing leadership, scheduling and overseeing the youth workers on the floor and supporting assessments and goal setting with youth. They must be able to quickly build rapport with a wide variety of youth while working in the drop-in as well as outreach. As a hub for youth services and agencies, the resource room supervisor is integral in the co-creation of culture and collaboration at BYRC. They connect well with partners and engage on a regular basis with programs under the BYRC umbrella as well as in the community. They demonstrate a strong desire to create a positive youth orientated space.

Primary Duties:
• Develop and coordinate programming and special events in the resource room to create a welcoming and inclusive environment for youth.
• Supervise youth engagement programs in the centre including the Youth Volunteer Supervisor and the AYA Life Skills program.
• Provide advocacy and support in order to assist youth and their families to access information and support services.
• Provide leadership and support for staff to create a dynamic and engaging space for youth
• Work with the Manager of BYRC to facilitate program expansion and partnership development with other local youth service providers.
• Connect and establish positive, supportive relationships with the young people.
• Work with youth to holistically assess their current situation, including strengths, skills, areas they want to work on, short and long-term goals.
• Provide one-to-one practical support and assistance to youth to develop specific life skills, secure and maintain adequate housing, and/or address barriers to these objectives.
• Liaise with social workers, other professionals, and other significant people in the young person’s life.
• Coordinate and chair weekly Resource Room staff meetings with the multi-agency team that assists with staffing of the Resource Room.
• Create and distribute monthly programming calendar and BYRC activities schedule.
• Develop monthly floor schedule for staff supporting the Resource Room.
• Responsible for the day-to-day program operational budgets and assists with reports to funders.

Academic and Job Experience Required:
• Bachelor Degree in related field plus two years’ experience, or Child and Youth Care Diploma plus two years’ experience or a combination of related work experience and education with at-risk or multi-barriered youth

Basic Requirements:
• Two years of experience supervising staff and volunteers
• Criminal records check including the vulnerable sector
• Standard first aid and CPR
• Strong understanding of anti-oppression and decolonizing practice
• Crisis intervention and de-escalation training an asset
• Training to address depression/suicide/mental health Assessment an asset
• Certification in recreation, arts and youth engagement an asset

Hours Of Work: Able to work flexible hours between 11:00 a.m. – 8:00 p.m. with occasional weekends
Salary Range: $25.81/hour – $29.43/hour, plus benefits package (employer paid)
Closing Date: Tuesday July 31, 2018 at 4:00 p.m.
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PCRS fosters an environment that ensures a sense of belonging, dignity, and respect. We welcome applications from persons with diverse backgrounds and all abilities.”

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